ELECTRIC & GAS UTILITIES

The CRM Built for Utility Government Affairs Teams

Track commissioners, manage rate case relationships, and brief leadership, purpose-built for how regulated utilities operate.

The Problem

The tools built for this work were never built for this work.

Commissioners change. Your CRM doesn’t know.

Rate case strategy depends on knowing who is on the commission, when their term expires, and how they have voted. Generic CRMs have no concept of commissioner context.

Rate case relationships live in one person’s head.

When your external affairs VP leaves, the relationships go with them. There is no system of record for the stakeholder work that took years to build.

Leadership briefings take hours you do not have.

Pulling together a one-page brief before a commissioner meeting means digging through emails, notes, and memory. That process should take thirty seconds.

How StatecraftCRM Solves It

Commissioner Intelligence Built In

Contact records for commissioners include commission context, appointment date, term expiration, and commission posture, fields that do not exist in Salesforce or HubSpot.

Rate Case Stakeholder Management

Link contacts to active rate case issues, log every interaction, and see the full engagement history for any proceeding in one place.

One-Click Executive Briefings

Generate a one-page briefing on any commissioner in thirty seconds. Relationship history, issue positions, committee assignments, and last interaction, all pulled automatically.

RegulatorIndex Integration

When a commissioner alert fires in RegulatorIndex, one click creates the contact record in StatecraftCRM with the commissioner’s data already populated.

Built for This Work

Commissioner tracking

Contact records for commissioners capture appointment date, term expiration, and commission posture. Know who is deciding your proceedings and how their thinking has evolved.

Rate case issue management

Link every contact to the active rate case they touch, with full interaction history attached. See the complete picture for any proceeding without leaving the record.

Stakeholder heatmap

Visualize your stakeholder coverage geographically and spot the gaps before leadership does. See at a glance which relationships are strong, thin, or missing entirely.

Executive briefing generator

Generate a one-page briefing on any contact in seconds, pulled from logged interactions and linked issues. What used to take an evening now takes thirty seconds.

Interaction logging

Log every call, meeting, and hearing in seconds, building institutional memory the whole team can see. The record stays current because logging takes minutes, not hours.

PUC proceeding alerts

RegulatorIndex integration surfaces commission activity on the proceedings you are tracking. Act on a filing the day it posts, not the week you happen to check.

Team collaboration

Every contact, interaction, and issue lives in one shared system your whole team can see. No more duplicate outreach or relationships that live in one inbox.

Weekly reports

Generate a formatted weekly report from your logged interactions and tracked issues in minutes. What took an evening now takes the time it takes to review it.

Built by a Practitioner Who Lived This Problem

“I spent years in government and external affairs at Pepco and Exelon, and I tried to run that work on Salesforce, on spreadsheets, on legislative tracking tools that treated relationships as an afterthought. None of it fit. The commissioner context, the rate case history, the institutional knowledge my team had built over years, none of it had a home in any tool I could buy. So I built the one I wished I had.”

Michael-Christopher Warren, Founder, StatecraftCRM | Former Government Affairs, Pepco/Exelon

Finally, a CRM That Understands Utility Government Affairs

Set up your stakeholders, log a few real interactions, and see whether the system thinks about your work the way you do.