StatecraftCRM (“StatecraftCRM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website, applications, and services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://statecraftcrm.com, create an account, or use the StatecraftCRM platform.
1. Information We Collect
We collect information necessary to provide and improve our services.
Information You Provide
When you create an account or use StatecraftCRM, we may collect:
- Name
- Email address
- Organization or company name
- Account credentials
- User profile information
- Workspace information
- Information you add to the platform, including stakeholder records, interactions, issues, commitments, notes, and related relationship information
Billing Information
Paid subscriptions are processed through third-party payment providers.
StatecraftCRM does not directly store complete payment card information.
Payment information is processed and stored by payment providers, including Stripe, according to their privacy and security practices.
Automatically Collected Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Usage activity
- Login activity
- Product interaction data
This information helps maintain security, improve performance, and understand product usage.
2. How We Use Information
We use information to:
- Provide, operate, and maintain StatecraftCRM
- Create and manage user accounts and workspaces
- Process subscriptions and payments
- Provide customer support
- Send service-related communications
- Improve product functionality and user experience
- Monitor security and prevent abuse
- Analyze product usage and performance
- Communicate product updates and relevant information
We do not sell personal information.
3. Information Stored Within Customer Workspaces
StatecraftCRM allows users to store relationship-management information related to their Government Affairs activities.
This may include:
- Stakeholder information
- Organization information
- Relationship history
- Meeting records
- Issues
- Commitments
- Notes
- Internal workflow information
Customers maintain control over the information they enter into their workspaces.
StatecraftCRM processes this information only as necessary to provide the platform and related services.
4. Sharing of Information
We may share information with trusted service providers that help us operate StatecraftCRM, including providers for:
- Hosting and infrastructure
- Authentication
- Payment processing
- Email delivery
- Analytics
- Security monitoring
These providers are authorized to process information only as necessary to provide their services.
We may also disclose information if required by law, legal process, or to protect the rights, safety, or security of StatecraftCRM, our users, or others.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Customers may request deletion of their account information subject to applicable legal and operational requirements.
7. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including:
- Accessing information we maintain about you
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Opting out of marketing communications
Requests may be submitted using the contact information below.
8. Cookies and Analytics
StatecraftCRM may use cookies and similar technologies to:
- Maintain authentication sessions
- Understand website usage
- Improve website performance
- Measure marketing and product effectiveness
Users may adjust browser settings to control cookies.
9. Third-Party Links
Our website may contain links to third-party websites or services.
StatecraftCRM is not responsible for the privacy practices of third-party services.
10. Children's Privacy
StatecraftCRM is intended for business users and is not directed toward children under 13.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
12. Contact Us
StatecraftCRM
Email: privacy@statecraftcrm.com