Regulatory Affairs and Government Affairs should operate as connected but non-interchangeable disciplines. Regulatory Affairs commonly leads the formal proceeding, technical regulatory strategy, filings, testimony, and procedural control. Government Affairs commonly leads the wider political environment, institutional relationships, external coordination, and stakeholder context. The exact boundary is an organizational choice constrained by law, expertise, and the matter—not a universal template.
This article answers the operating-design question. The existing What Is Regulatory Affairs? retains the broader definition. Both sit inside the Regulatory Proceeding Intelligence hub and should be used with the team-structure framework.
Start with each function’s center of gravity
| Work | Regulatory Affairs may commonly lead | Government Affairs may commonly lead |
|---|---|---|
| Formal case | Case strategy, filings, testimony, discovery, procedural schedule | Stakeholder and political context around the case |
| Analysis | Technical requirements, evidentiary record, regulatory options | Institutional interests, external signals, relationship implications |
| External institutions | Commission process and formal participants | Legislature, executive branch, local government, associations, community |
| Leadership | Case posture, technical exposure, procedural options | Enterprise implications, stakeholder reaction, political scenarios |
| Records | Official filings, workpapers, testimony, legal and regulatory record | Relationships, interactions, commitments, decisions, and context |
Organizational models vary for legitimate reasons
Some utilities combine the functions under a chief external affairs, regulatory, legal, strategy, or public policy leader. Others separate them sharply. A vertically integrated utility, competitive energy business, pipeline, telecom company, healthcare system, and manufacturer can use the same titles for different work. Define accountability from the actual mandate, jurisdiction, proceeding types, skills, confidentiality, and leadership expectations.
Manage shared territory explicitly
Commissioners and staff, rate cases, rulemakings, legislative-regulatory crossover, executive briefings, stakeholder strategy, external messaging, and issue escalation often touch both teams. Overlap is not failure. Unowned overlap is failure. Publish who recommends, who decides, who may communicate, who reviews, and where the record lives.
A practical coordination RACI
| Activity | Regulatory | Government Affairs | Legal | Communications | Executive |
|---|---|---|---|---|---|
| Formal case strategy and filings | A/R | C | C or A by model | I | I/decision gate |
| Procedural schedule and restrictions | A/R | I | C | I | I |
| Political and stakeholder environment | C | A/R | C | C | I |
| Commissioner/staff engagement plan | C | R where permitted | A on legal guardrails | C | I or participant |
| Public message and media response | C | C | C | A/R | I/approver |
| Executive proceeding brief | R | R | C | C | A as decision-maker |
| Commitment acceptance and tracking | R by substance | R by relationship | C | C | A for material obligations |
| Institutional record | R for case record | R for operating context | R for legal record | R for approved message | I |
RACI labels are a design prompt, not a legal conclusion. Replace them with the organization’s actual authority. One accountable decision-maker should exist for each material choice even when several functions are responsible for inputs.
Design the handoffs around decisions
At minimum, define how a filing or order enters triage, how business exposure is confirmed, how stakeholder implications are shared, how restrictions are marked, how engagement is approved, how public messages reconcile with the record, how executives decide, and how commitments return to the owning function. Use the internal proceeding coordination model for complex matters.
Resolve disagreements before the external window closes
Common conflicts involve timing, message, risk tolerance, who owns a relationship, whether a development is material, and whether an action is permitted. Escalate with the source, business consequence, deadline, options, recommendation, dissent, and named decision authority. Do not let “alignment” become an indefinite meeting.
Let commission rules govern commission contact
NARUC’s official proceedings manual notes substantial variation in commission practice. The CPUC’s ex parte guidance illustrates how restrictions can depend on proceeding category, timing, notice, and reporting. It is an example, not a national rule. Counsel and current jurisdiction-specific authorities should determine the engagement boundary.
Measure coordination by operating evidence
Useful evidence includes timely shared briefs, reconciled milestones, no conflicting external positions, decisions made before deadlines, commitments with owners, restriction compliance, and retrievable rationale. Meeting count and copied distribution lists do not prove coordination.
Maintain connected records without confusing sources of truth
The official docket owns filings and orders. Regulatory systems may own case schedules and workpapers. Legal systems may own privileged advice. The government affairs operating record owns stakeholder context, relationship history, interactions, organizational decisions, and commitments. Link records and identifiers; do not duplicate protected or authoritative material into uncontrolled notes.
Formal authority, communications rules, filing obligations, privilege, ethics, lobbying disclosure, and records requirements vary. Adapt this model with counsel, Regulatory Affairs, and the controlling commission sources.
Michael-Christopher Warren is a government affairs practitioner and the founder of StatecraftCRM. He writes practical frameworks for how government affairs work actually gets done — from stakeholder relationships and institutional memory to executive briefings, strategy, and team operations.
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